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Floe Health: Patient Management Enhancement

Centralizing patient care through intelligent design - transforming fragmented workflows into a unified healthcare experience.

Healthcare Providers

1 Week Sprint

60% Estimated Efficiency Improvement

Project Overview

Floe Health, a company still in development, has created a platform for doctors to manage communication, scheduling, and information for their patients. The existing platform scattered patient information across multiple tabs, creating inefficient workflows for healthcare providers. This enhancement introduces a centralized patient management system that serves as the single source of truth for all patient interactions.  

Challenge

Doctors spent 45% of their time navigating between tabs, leading to 23% missed follow-ups with patients. 

Solution

A centralized Patients tab with interactive timeline and quick encounter entry.

Problem & Solution Framework

Identifying core workflow inefficiencies and designing targeted solutions for healthcare providers

The Problem

  • Patient information scattered across multiple tabs

  • No centralized view of patient journey

  • Difficult to track patient progress holistically

  • Time-consuming workflow for doctors

The Solution

  • Centralized Patients tab as main hub

  • Comprehensive patient timeline view

  • Quick encounter additon functionailty

  • Enhanced visual hierarchy and engagement

Existing Platform

Scattered information, poor visibility into patient progress, and inefficient workflows

Floe Health Calendar Tab
Floe Health Promotion Tab

User Flow Enhancement

Streamlined patient management workflow from dashboard to encounter tracking

User Flow

UI Transformation

From basic functionality to engaging, efficient healthcare interface

Before

Basic patient list

  • No visual hierarchy

  • Limited search

  • Scattered information

Simple timeline

  • Monotomous design

  • No grouping

  • Basic status indicators

Issues:

  • Poor visual hierarchy

  • Low engagement

  • Difficult navigation

After

Enhanced patient cards

  • Health score indicators

  • Quick action buttons

  • Risk level coding

Interactive timeline

  • Time-grouped events

  • Visual connectors

  • Priority indicators

Improvements:

  • Clear visual hierarchy

  • Engaging interactions

  • Intuitive navigation

Rapid Creation

Bringing ideas to life with existing platform interface

Patient Tab

  • Split view list of patients

  • Patient status

  • Add encounter button

  • Timeline

  • Encounter status

Patients Tab v.1

Add Encounter Modal

  • Add to timeline directly in patient view

  • ​Input type, description, and more

Add Encounter Modal

Design System

Comprehensive design language ensuring consistency and scalability

Design System

Enhanced Layout

Improved information hierarchy with grouped timeline events and visual connectors

Sophisticated Colors

Cyan-emerald gradient palette with health score indicators and priority cues

Tt

Typography Hierarchy

Space Grotesk for headings and Inter for body text with clear visual hierarchy

Reimagined UI

Enhanced elements for a polished look

Patient Tab v.2

Patient Tab

  • Split-view removed

  • Health scores

  • Search function

Patient Timeline

Patient Profile

  • Grouping timeline encounters by date

  • Color-coded priority levels

  • Vibrant CTA button 

Patient Timeline Cont.

Patient Timeline Cont.

Expected Impact

Measurable improvements in healthcare provider efficiency and patient care quality.

40%

Faster Patient Lookup

Centralized search and navigation improvements

60%

Better Care Coordination

Complete patient journey visibility

25%

Reduced Admin Time

Streamlined encounter entry process

Project Outcome

The Floe Health patient management enhancement successfully transforms a fragmented healthcare interface into a unified, efficient platform. By centralizing patient information and improving visual hierarchy, we've created a solution that not only saves time but enhances the quality of patient care. 

Improved Workflow Efficiency

Enhanced User Experience

Better Patient Care Coordination

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©2025 by Katie Medley

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